Refund Policy
Effective Date: May 7th, 2025
Version: 1.2
Eller Trading Group Inc., operating under the trade name Prosperity Algo Solutions, provides Forex & CFDs Expert Advisors ("EA") under the following refund terms:
1. 7-Day Refund Window
Buyers are entitled to a full refund within 7 calendar days of purchase, for any reason. This refund policy applies regardless of whether the EA has been downloaded, installed, or used.
2. How to Request a Refund
To request a refund, Buyers must contact us via email within 7 days of the purchase date, using the same email address used at checkout. Refunds will not be issued after this period.
3. No Refunds After 7 Days
After the 7-day window has passed, all sales are final and non-refundable under any circumstances, including but not limited to:
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Dissatisfaction with the EA’s performance
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Trading losses incurred
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Misuse or incorrect setup
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Failure to achieve expected results
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Product discontinuation
4. License Terms
Each purchase grants a single, non-transferable license tied to the buyer’s email address. Sharing, transferring, or reselling the EA is strictly prohibited.
5. No Performance Guarantees
The EA is provided as-is, with no guarantee of profitability or specific trading results. Trading Forex & CFDs involves substantial risk, and past performance is not indicative of future outcomes.
6. Changes to this Policy
We reserve the right to update this Refund Policy at any time without notice. Continued use of our products after updates implies acceptance of the revised terms.
For any questions, contact our support team before purchasing.
Eller Trading Group Inc.
Trading as Prosperity Algo Solutions
Governing Law: Ontario, Canada